Phillip

Legal

Terms of Service

Last updated October 21, 2026

Draft for review. Not in effect until Phillip opens for signup.

These terms are an agreement between Linnflux, Inc., doing business as Bedford AI ("we", "us"), and the company that signs up for Phillip ("you", "the Customer"). The person who signs up confirms they can bind the Customer to these terms.

1. The service

Phillip is a hosted AI assistant. We run a separate copy of Phillip for each Customer, connect it to AI models from third-party providers, and support it. Features are described on this website and may improve over time. We will not remove a core feature you are paying for without notice.

2. Accounts and seats

  • You buy a number of seats. Each seat is for one named person at your company domain. Seats may not be shared.
  • You name one or more admins, who manage your company library, company brief and seats.
  • You are responsible for who you allow to use Phillip and for keeping your company email accounts secure.

3. Fees and billing

  • Plans are billed in advance, monthly or yearly, through our payment processor. Prices are shown on the pricing page at the time you buy.
  • Seat changes are prorated onto your next invoice.
  • There is no free trial. Fees already paid are not refundable, except where the law requires it.
  • Prices do not include sales tax, which is added where it applies.
  • If a payment fails, we may pause your Phillip after notice until it is paid.
  • We may change prices with at least 30 days' notice. The change applies from your next renewal.

4. Usage allowance

Each seat includes a monthly AI usage allowance meant to cover typical daily work. When a person reaches it, they can keep using Phillip once it refills. For new accounts, the allowance may start lower until the second payment clears.

5. Your content

  • You own what your people put into Phillip and what Phillip produces for them ("Customer Content").
  • You give us permission to store, process and transmit Customer Content only to provide and support the service, including sending it to the AI providers listed in our Privacy Policy.
  • We do not sell Customer Content and do not use it to train AI models.
  • You are responsible for having the right to use the content you put into Phillip.

6. AI output

Phillip's answers are generated by AI and can be wrong, incomplete or out of date. Review anything important before you rely on it or send it to anyone. Phillip is not a substitute for professional legal, medical, financial or other advice.

7. Acceptable use

Use of Phillip must follow our Acceptable Use Policy. We may suspend a user or account that breaks it, with notice where we reasonably can.

8. Third-party providers

Phillip relies on providers such as Anthropic, OpenAI, Amazon Web Services and Cloudflare. Their outages or changes can affect Phillip. If a provider changes a model we use, we may switch to a comparable one.

9. Availability and support

We work to keep Phillip available and to fix problems quickly, and we back up your data nightly, but we do not guarantee uninterrupted service. Support is by email and booked call on business days.

10. Cancelling and your data

  • You can cancel anytime. Your plan runs to the end of the period you paid for and does not renew.
  • We may end the agreement if you materially break these terms and do not fix it within 15 days of notice, or immediately for serious misuse.
  • After your Phillip stops, we keep your data for 30 days so you can request an export, then delete it. Backups age out within 14 days after that.

11. Warranties

Except as stated in these terms, Phillip is provided "as is". To the extent the law allows, we disclaim implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

12. Limit of liability

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or data, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

13. Changes to these terms

We may update these terms. We will email your admins at least 30 days before a material change takes effect.

14. Law and venue

These terms are governed by the laws of the Commonwealth of Pennsylvania. Disputes go to the state or federal courts in Dauphin County, Pennsylvania.

15. Contact

Linnflux, Inc., doing business as Bedford AI, 1118 Olean Rd, East Aurora, NY 14052. [email protected]